PRIVACY POLICY

1. INTRODUCTION

Welcome to Resyn ("Company," "we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our mobile application (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, you may not use our Service.

2. INFORMATION WE COLLECT

2.1 Personal Information You Provide to Us

We collect personal information that you provide to us when you:

• Register for an account
• Complete your profile
• List items for sale
• Make purchases
• Participate in social features
• Contact us
• Subscribe to our marketing communications or other features or promotions

This information may include:

• Name, email address, postal address, phone number, and date of birth
• Payment information (depending on payment method chosen)
• Photos, videos, and audio recordings of instruments you list
• Communications and correspondence with other users
• Identity verification documents
• Any other information you choose to provide

2.2 Information We Collect Automatically

When you visit our Service, we may automatically collect certain information about your device and usage patterns, such as:

• IP address and geographic location
• Device type and operating system
• Browser type and mobile device identifiers
• Time spent, pages viewed, and features used
• Referring website and search terms
• Transaction history
• Social interactions
• Usage data and analytics

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze Service usage, customize content, personalize your experience, and support our marketing efforts.

You can manage your cookie preferences through your browser settings. Please note that refusing or deleting certain cookies may limit your ability to use some features of our Service.

Our Service currently does not respond to "Do Not Track" (DNT) signals. To find out more about "Do Not Track," please visit http://www.allaboutdnt.com.

3. HOW WE USE YOUR INFORMATION

We use your personal information for various purposes, including to:

• Create and manage your account
• Facilitate and process transactions and payments
• Enable social interaction between users
• Provide customer support
• Send transactional emails and notifications
• Personalize your experience
• Improve the Service and other services
• For advertising and marketing purposes
• Detect and prevent fraud, security breaches, and other potentially illegal activities
• Comply with legal obligations
• Enforce our Terms of Service and other policies

If you have opted in to receive marketing communications, we may also use your information to:

• Send promotional emails about new features, special offers, or other information we think you may find interesting
• Deliver targeted advertisements based on your interests and activities on our Service

4. HOW WE SHARE YOUR INFORMATION

4.1 With Other Users

When you use our Service, certain information may be shared with other users:

• Your username, profile picture, and public profile information
• Listings you create, including photos, videos, and descriptions
• Instrument details and provenance information you provide
• Ratings and reviews you receive or provide
• Social interactions (who you follow, items you like or share)
• Public comments on listings
• Messages you send to other users through our Service
• Public activity such as recent sales or purchases (with limited details)

You can manage some of your privacy settings in your account preferences to control the visibility of certain information to other users.

4.2 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processors to complete transactions
• Fraud prevention and verification services
• Cloud storage providers
• Email and communication service providers
• Analytics providers
• Marketing and advertising partners

These service providers are contractually bound to use your information only as necessary to provide services to us, and are prohibited from selling, sharing, or using your information for any purpose other than providing the specific services to us and in accordance with this Privacy Policy.

4.3 For Legal Reasons

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information when we believe disclosure is necessary to:

• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users or others
• Investigate and prevent fraud, security issues, or other illegal activities
• Respond to an emergency

4.4 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. DATA RETENTION

We retain personal information only as long as necessary to:

• Provide our services and fulfill the purposes described in this Privacy Policy
• Comply with legal and regulatory requirements
• Support legitimate business needs like security, fraud prevention, and dispute resolution

Retention periods vary by data category and purpose of use. We regularly review our practices to ensure we only keep data for as long as needed for the purposes for which it was collected.

6. PAYMENT INFORMATION

6.1 Direct Collection

If we directly collect and process your payment information, we implement appropriate security measures in compliance with industry standards to protect this sensitive data. We use encryption and secure servers to safeguard your payment details and do not store complete credit card information on our servers.

6.2 Third-Party Payment Processors

We may use trusted third-party payment processors to handle payment transactions. In this case:

• We do not collect or store your complete payment information.
• The payment processor collects this information directly and is responsible for securely processing it.
• These processors have their own privacy policies that govern how they handle your payment information.

We maintain appropriate administrative, technical, and physical safeguards designed to protect the security and confidentiality of any information we process.

7. YOUR CHOICES AND RIGHTS

7.1 Account Information

You can review and update your account information at any time by logging into your account on our Service. You may also delete your account through your account settings.

7.2 Communication Preferences

You can opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email. Even if you opt out of marketing communications, we will still send you transactional messages about your account and purchases.

7.3 Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

• The right to access the personal information we have about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to restrict or object to our processing of your personal information
• The right to data portability
• The right to withdraw consent where processing is based on consent

California Residents Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have rights to:

• Know what personal information we collect and disclose
• Request deletion of your personal information
• Opt-out of the sale or sharing of personal information
• Correct inaccurate personal information
• Limit use of sensitive personal information

If you are a California resident, please review our California Privacy Notice, which supplements this Privacy Policy and details your California privacy rights.

Virginia Residents Under the Virginia Consumer Data Protection Act (VCDPA), you have the right to:

• Access your personal data
• Request correction or deletion
• Obtain a copy of your data in a portable format
• Opt out of targeted advertising and data sales

Colorado, Connecticut, and Utah Residents  These states provide similar rights to access, delete, correct, and obtain your personal information, as well as opt out of certain processing.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

We may take steps to verify your identity when you submit a request to exercise your rights. We will respond to verifiable requests within the timeframes required by applicable law.

8. DATA SECURITY AND DATA TRANSFERS

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free. Therefore, you should take special care in deciding what information you send to us via email or through our Service.

Make sure you keep your account secure by:

• Choosing a strong password
• Keeping your password confidential
• Logging out of your account after using shared computers
• Notifying us immediately of any unauthorized access or use of your account

We are headquartered in the United States and may share your information with service providers and other recipients in the United States and worldwide. We use appropriate transfer mechanisms where required.

9. CHILDREN'S PRIVACY

Our Service is not intended for anyone under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

10. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be effective as of the "Last Updated" date at the top of this page. We will notify you of any material changes by posting the updated Privacy Policy on this page and, where required by law, we may provide additional notice (such as adding a statement to our homepage or sending you an email notification).

Please review this Privacy Policy periodically to stay informed about how we are protecting your information. You agree that your continued use of the Service after any such change constitutes acceptance of the Privacy Policy.

11. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

For privacy-related inquiries, please include "Privacy" in the subject line.